If you experience an issue with your order such as damaged packaging, bugs that are dead on arrival or a missing package, please visit claims.aafeeder.com to file a claim!
Please note: Orders without order protection included are not covered under our live arrival guarantee.
Instructions:
1) Visit claims.aafeeder.com
2) Enter your order number and email address
3) Choose the option that best describes your issue
4) Select which items in your order were affected
5) Select your preferred resolution
6) Provide a brief description of the damage or problem
7) Confirm your shipping address if you requested a replacement
8) Review the message and sign
9) Submit your claim
Once submitted, our team will review your claim and determine the best solution. If your preferred resolution is not available for your order, we will choose the next best option and contact you.